AI customer service that turns conversations into growth

Tellyou helps companies answer instantly, reduce repetitive support, generate and qualify leads, support bookings, and hand over to humans when it matters.

From customer service to business-driving dialogues

Most companies see customer service as a cost.

Something that should be managed as efficiently as possible.

But in reality, many business decisions are made in those very conversations. It’s where customers ask their final questions, compare options, and decide whether to move on or leave.

The problem is that answers often come too late, or the opportunity is never seized. Tellyou changes that.

By bringing all customer interactions together in one platform, we make it possible to respond immediately, automate the repetitive and guide customers in real time, right when it matters most.

This means that you don’t just handle cases, but actively influence the outcome of each conversation.

The result is faster responses, more efficient working methods, and more conversions without increasing the burden on your team.

From customer service to business-driving dialogues

Most companies see customer service as a cost.

Something that should be managed as efficiently as possible.

But in reality, many business decisions are made in those very conversations. It’s where customers ask their final questions, compare options, and decide whether to move on or leave.

The problem is that answers often come too late, or the opportunity is never seized. Tellyou changes that.

By bringing all customer interactions together in one platform, we make it possible to respond immediately, automate the repetitive and guide customers in real time, right when it matters most.

This means that you don’t just handle cases, but actively influence the outcome of each conversation.

The result is faster responses, more efficient working methods, and more conversions without increasing the burden on your team.

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Hi, I would like to make a return

Get insights that actually drive growth

Every customer dialogue contains valuable information about how your business actually works.

It's not just about what customers ask, but also about what they hesitate about, what they don't understand and where in the process they choose to leave.

Tellyou analyzes your customer interactions in real time and makes these patterns visible. You clearly see where friction occurs in the customer journey, which questions stop decisions and where you risk losing conversion.

Instead of relying on assumptions, you get concrete insights that can be acted on immediately. This allows you to improve your flows, optimize the customer experience and make decisions based on what is actually happening in the dialogue with your customers.

Less gut feeling. More data-driven decisions that drive growth.

Get insights that actually drive growth

Varje konversation innehåller signaler om vad som fungerar – och vad som skaver i kundresan. Tellyou låter Ben AI‑agent och helpdesken tillsammans analysera frågor, mönster och beteenden i realtid, så ni ser exakt vilka processer som bromsar, vilka produkter som skapar flest ärenden och var ni tappar försäljning eller kundnöjdhet.

Istället för att gissa får ni konkreta insikter om vad som påverkar kundnöjdhet, lojalitet och intäkter, nedbrutet per kanal, produkt och kundsegment. Det gör att ni kan prioritera rätt åtgärder – från att justera en produkt eller FAQ till att förändra ett flöde – och ta beslut som faktiskt driver tillväxt och högre livstidsvärde per kund.

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Agent who listens, understands and acts 24/7.

When a customer contacts you, it is rarely random.

It often happens right before a decision is made, when something is unclear, when the customer is hesitant, or when something determines whether the deal will go ahead.

The problem is that many companies don't have time to capture that moment. Responses are delayed, dialogues lose momentum, and opportunities are lost.

Tellyou's AI agent is built for that very moment.

It meets customers across all channels, responds immediately, and understands what the customer is actually trying to get help with. But more importantly, it drives the dialogue forward. 24/7!

It can involve guiding the customer correctly, answering questions in real time, or acting directly by updating an order, rescheduling an appointment, or suggesting the next step.

This means that you don't just manage customer dialogues, you take advantage of them.

The result is faster flows, less manual work, and more deals that actually close.

Agent who listens, understands and acts 24/7.

When a customer contacts you, it is rarely random.

It often happens right before a decision is made, when something is unclear, when the customer is hesitant, or when something determines whether the deal will go ahead.

The problem is that many companies don't have time to capture that moment. Responses are delayed, dialogues lose momentum, and opportunities are lost.

Tellyou's AI agent is built for that very moment.

It meets customers across all channels, responds immediately, and understands what the customer is actually trying to get help with. But more importantly, it drives the dialogue forward. 24/7!

It can involve guiding the customer correctly, answering questions in real time, or acting directly by updating an order, rescheduling an appointment, or suggesting the next step.

This means that you don't just manage customer dialogues, you take advantage of them.

The result is faster flows, less manual work, and more deals that actually close.

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Tellyou AI – Automate customer service with AI and respond instantly 24/7

Integrates with your platforms

Tellyou integrates more with your existing platforms, such as CRM, existing helpdesk, social media and internal tools.

The result is a full overview of every customer contact. All parts work together, so you can focus on improving the customer experience, not on technical complications.

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Integrates with your platforms

Tellyou integrates more with your existing platforms, such as CRM, existing helpdesk, social media and internal tools.

The result is a full overview of every customer contact. All parts work together, so you can focus on improving the customer experience, not on technical complications.

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Built with compliance as a top priority

Tellyou is built in Sweden and complies with GDPR and EU AI law standards. We ensure data security and ethical AI management and do not use your data to train our language models.

Built with compliance as a top priority

Tellyou is built in Sweden and complies with GDPR and EU AI law standards. We ensure data security and ethical AI management and do not use your data to train our language models.

Why Tellyou?

Why Tellyou?

Real-time insights

Tellyou draws conclusions based on the dialogues with your customers. Use the data as a feedback loop into the business using categorization and predictions.

Real-time insights

Tellyou draws conclusions based on the dialogues with your customers. Use the data as a feedback loop into the business using categorization and predictions.

Always available

Outside of business hours, the AI ​​agent provides your customers with answers directly, 24/7, in multiple languages ​​and without waiting times. So you never miss a customer or a business opportunity.

Always available

Outside of business hours, the AI ​​agent provides your customers with answers directly, 24/7, in multiple languages ​​and without waiting times. So you never miss a customer or a business opportunity.

Reduce overhead costs

Streamline and improve your customer management with fewer manual and repetitive tasks, a solution that scales with your business without costing more

Reduce overhead costs

Streamline and improve your customer management with fewer manual and repetitive tasks, a solution that scales with your business without costing more

Transform customer service into an engine for growth

With Tellyou, you free up time, increase CSAT and direct more cases to the AI ​​agent and self-service, which results in lower costs, faster responses and more satisfied, loyal customers.

Transform customer service into an engine for growth

With Tellyou, you free up time, increase CSAT and direct more cases to the AI ​​agent and self-service, which results in lower costs, faster responses and more satisfied, loyal customers.

28%

Increased customer satisfaction (CSAT)

Increased customer satisfaction (CSAT)

+72%

Cases answered by the AI ​​agent

Ärenden som besvaras

av AI- agenten

33%

Lower cost per ticket

Lägre kostnad per ärende


“With Tellyou, we have taken customer communication to the next level. The platform’s AI agents automate repetitive questions, analyze customer issues, and generate deep, actionable insights. The result is faster and more consistent service, more efficient workflows, and an improved experience for every customer. By combining human expertise with the power of AI, we can focus on our customers, while scaling communication without compromising quality.”

“With Tellyou, we have taken customer communication to the next level. The platform’s AI agents automate repetitive questions, analyze customer issues, and generate deep, actionable insights. The result is faster and more consistent service, more efficient workflows, and an improved experience for every customer. By combining human expertise with the power of AI, we can focus on our customers, while scaling communication without compromising quality.”

Rebecka Johansson,
CEO, IWD

Rebecka Johansson,
CEO, IWD

Better service with Tellyou AI agent

Better service with Tellyou AI agent

Better service with Tellyou AI agent

Omnichannel in one platform

Collect email, chat, forms, social media and more contact channels in a common platform for better overview and faster handling.

Omnichannel in one platform

Collect email, chat, forms, social media and more contact channels in a common platform for better overview and faster handling.

AI that relieves the team

Automate FAQs, create answers, and summarize cases with AI.

AI that relieves the team

Automate FAQs, create answers, and summarize cases with AI.

Self-service 24/7

Give visitors the opportunity to find answers themselves with help centers, FAQs and AI-Chat.

Self-service 24/7

Give visitors the opportunity to find answers themselves with help centers, FAQs and AI-Chat.

Smooth case management

Prioritize, sort, and manage incoming cases smarter in a workflow that reduces friction and saves time.

Smooth case management

Prioritize, sort, and manage incoming cases smarter in a workflow that reduces friction and saves time.

Quick to get started

Get started quickly with a solution that is easy to use and where the design is automatically adapted to your brand.

Quick to get started

Get started quickly with a solution that is easy to use and where the design is automatically adapted to your brand.

Creates growth in dialogue

With Tellyou, you capture buying signals, drive upsells and convert customer dialogues into qualified leads, completely seamlessly.

Creates growth in dialogue

With Tellyou, you capture buying signals, drive upsells and convert customer dialogues into qualified leads, completely seamlessly.

Frequently asked questions about Tellyou

Frequently asked questions about Tellyou

Frequently asked questions about Tellyou

What is Tellyou AI?

Tellyou is a complete platform for modern customer service, sales and customer dialogue built to help companies take care of their visitors, customers and cases in a smarter and more efficient way. The platform brings together all contact channels such as email, chat, forms and social media in one system. With smart case management, automatic sorting and clear prioritization, you get full control over the customer dialogue and can work faster and more structured. Tellyou also makes it easy to create a strong digital customer experience through self-service. With AI Agent, Help Center and FAQ, your customers can quickly find answers on their own 24/7. At the same time, the agent helps you: Capture and qualify leads directly on the website Automate answers to frequently asked questions Perform tasks such as bookings, changes and returns Integrate customer dialogue into websites, apps and messaging services The core of Tellyou is an AI agent that is trained on your own information, which allows it to understand your brand, your products and your customers, and can deliver relevant answers and actions in real time. The result is a scalable end-to-end solution that combines customer service, self-service and sales, creating better customer experiences while streamlining the organization's work.

How does your AI customer service agent work in practice?

Our AI customer service and lead generation agent uses your own content like FAQs, product pages, and guides to answer customer questions 24/7. When something is too complex, the agent can seamlessly hand off the case to a human agent in the help desk, without the customer having to repeat themselves.

What problems does Tellyou AI solve in customer service and upselling?

Tellyou AI solves typical challenges such as high case volume, recurring standard questions, long response times and lack of overview. With the AI ​​agent, you can automate large parts of the first line, the agent can also identify leads and create upsells while maintaining control over quality and tonality.

What is the difference between ChatGPT and an AI chatbot for businesses?

ChatGPT is the technology behind it – an advanced language model that can understand questions and generate text-based answers. A AI agent, on the other hand, is the actual solution that companies use on their website, in customer service or in their digital channels. A traditional chatbot is often based on predefined flows, buttons and fixed answers. It works well for simple questions but has limited flexibility. A modern AI chatbot for businesses, such as Tellyou, on the other hand, uses language models like ChatGPT to create natural dialogues, understand complex questions and provide relevant answers in real time. This allows companies to automate customer service, improve the customer experience while maintaining a personalized and branded communication.

Which AI agent is best for businesses?

The best AI chatbot for businesses is one that can be trained on the company’s own data, integrated into existing systems, and run in a secure environment to protect business-critical information. For internal workflows and productivity, Microsoft Copilot is often a strong option. However, when it comes to AI-powered customer service, lead management, and online sales, a more specialized platform like Tellyou is often a better choice. Tellyou gives businesses full control over how the agent responds, ensures that communications follow the brand’s tone, and helps create a personalized customer experience 24/7. The result is faster service, higher conversions, and a more scalable customer dialogue.

How quickly can we get started with the AI ​​agent for customer service and lead generation?

With Tellyou, you can be up and running in minutes. You set up your account, activate the chat, and then start uploading knowledge, connecting your domain, and adding other content so the agent learns everything about your company and can provide accurate answers tailored to your specific business.

How does Tellyou AI agent adapt to our brand and tone in customer service and lead generation?

You control how your AI customer service and lead generation agent should sound, from formal to more personal. You can define greetings, Swedish or multilingual response methods, how the AI ​​should handle uncertainty, and which types of cases should always be forwarded to a human.

How do Tellyou AI agent, helpdesk and helpcenter fit together in your customer service AI solution?

When the customer types in the AI ​​chat, the content in the help center is used to provide the best answer. If the issue requires manual handling, a ticket is created in the help desk. Responses that support writes can easily be turned into articles in the help center, so that customer service AI gets better over time.

Is Tellyou AI safe to use as customer service AI from a GDPR perspective?

Tellyou AI is built to be used as customer service AI in GDPR environments. You control what data is stored, how long it is kept, and which systems are integrated. The AI ​​chat can also be configured to mask or avoid sensitive information.

What results can we expect with the AI ​​agent for customer service and lead generation?

Companies that implement AI agents for customer service and lead generation typically see shorter response times, lower cost per case, increased self-service rates, and higher customer satisfaction. It also increases sales and the number of warm leads. The exact effect depends on the industry, volume, and how much you let the AI ​​agent do compared to manual handling.

Is Tellyou AI suitable for our company, regardless of industry?

Yes. Tellyou AI is industry agnostic and can be used by any organization that has recurring customer or user questions, whether you operate in e-commerce, services, B2B, public sector or membership organizations. The platform adapts to your processes, your language and your most important channels, so that the AI ​​chat becomes relevant to your reality.

What is an AI chatbot for businesses and how does it work?

An AI chatbot for businesses is an intelligent digital assistant that is trained on a company’s own information, such as product data, manuals, policies and internal processes. Using this knowledge, the chatbot can automate customer service, support and recurring questions directly on the website or in other digital channels. Unlike simpler rule-based chatbots, a modern AI solution like Tellyou can understand context, interpret nuances in language and provide relevant answers even to more complex questions. This allows companies to offer fast, scalable and personalized service around the clock without having to handle every case manually.

From Sweden with
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